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Safe Shopping Policy

The biggest concern Internet users have is that their personal information is going to be sold to a third party. There is also fear that private information can be easily stolen from the websites and one of the biggest irritants today for online users is receiving spam (aka “junk mail”). With this in mind, it is crucial that we let you know our security and privacy guarantees loudly, clearly, and upfront to ease the mind of consumers; policies should not be hidden within the privacy guidelines or in small print somewhere on the website.

Your personal information is 100% guaranteed safe with us
We have created this safe shopping statement to inform you of who we are and what we do with your personal information that we may acquire from your visit.

Is my order secure?

Yes. Our shopping cart program via Yahoo! Store is designed to run on an insecure server while you gather your purchases. It will not collect any information about you while running in insecure mode. When you are ready to make your purchase, you will be transferred to a secure server and then you will be asked to provide personal information such as shipping and billing information. Your private data will be encrypted before sending it back to processing department.

Our Yahoo! Store is one of the safest and most secure shopping carts online. All account information on Net2Pets.com is password protected to assure your privacy and security. In several areas we use SSL-encryption to ensure the safety of data and transmissions. Your personal information is 100% guaranteed safe with us.

Net2Pets.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Under no circumstances will we sell or share any personal information about you to any person or organization except as authorized by you. 

We collect personal identifiable information from users when they make a purchase, register for membership, newsletter, purchase or service (including special offers) through our Net2Pets.com site. Other information such as address and credit card information are used for billing purposes and in order to contact a user in case there is a problem processing an order.

Before placing your order, you are required to disclose or supply personal information about yourself in order to place your orders. This information is used to finalize your order and verify credit card information, contact you (the user) about the services on our site for which you have expressed interest and contact you regarding any questions we may have. For your convenience, customer e-mail addresses are used to send shipment updates.

Credit Card Fraud
Credit card fraud will be prosecuted to the fullest extent of the law. All suspected fraudulent transactions will be reported to the issuing bank and local law enforcement. Any phone numbers, addresses, e-mail, or contact information you provide will be given to banks and law enforcement agencies if we suspect fraud.

Customer Service

At Net2Pets.com, we want to make sure you're happy, even after your purchase. Should you need any assistance with your purchase, our trained customer service staff will be pleased to assist you. 

If you have any questions regarding products, prices or ordering information, please Contact Us.



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Net2Pets.com Is Your Discount Pet Supply Store. Online pet supplies for your dog, cat, fish, reptile and small animal.
We are your discount pet supply store with stores in Brookfield, Connecticut and Tampa, Florida.